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Table ordering: how it actually works

NFC and QR together, no compromises. The guest chooses, the system adapts. No app, no download, no friction.

NFC or QR? Both.

Each table has both an NFC tag and a printed QR code. The guest picks how to start: tap the phone on the tag (NFC, faster, works even in the dark), or scan the code (QR, universal fallback for old phones or disabled NFC).

NFC is the modern path: zero scan time, zero camera. iPhone XR or newer and all Androids from 2018 onwards support it natively, no app required. QR is the safety net: covers 100% of phones, including the few old ones without NFC.

Under the hood, it's the same URL. Switching modes is painless: no separate code path, no double customer flow. The physical tag follows the table — if you move table 7 to another room, the system follows the floor map.

Why no app

Four reasons

  • Guests don't want to install an app

    Food-tech industry studies: install-our-app abandonment is 60–80%. A page opened from the browser has 92%+ order-completion rate.

  • Apps need to be maintained and certified

    Apple App Store and Google Play have ongoing review cycles, developer account costs, compliance requirements. A web app is instantly updatable via deploy.

  • The browser already has everything

    Payment (Apple Pay, Google Pay), notifications, geolocation, NFC reading, camera. In 2026 a PWA is a full app, but lighter and faster.

  • Cleaner privacy and entitlements

    A web app doesn't ask for invasive permissions (contacts, photos, always-on location). The guest knows exactly what they're sharing: one click, one order, end of story.

What you can configure

Every menu element is editable from the dashboard. No support ticket to change the octopus price.

  • Categories and order

    Starters, firsts, mains, desserts, drink list. Drag-and-drop reorder, temporarily hide categories (e.g. lunch menu).

  • Per-dish modifiers

    Gluten-free, dairy-free, vegetarian, spicy or not, meat doneness. Required and optional modifiers, optional extra pricing.

  • Allergens and preferences

    Standard EU list of 14 allergens, mapped to every dish. Visible to the guest with clear icons.

  • Photos

    Upload from dashboard, automatic resize, WebP optimisation. A good photo lifts order rate by ~30%.

  • Menu languages

    Italian, English, French, German, Spanish. Manual translations from you or AI suggestions (auto-LLM, always human review before going live).

  • Time bands

    Lunch menu only 12:00–14:30. Aperitivo only 18:00–20:00. Dinner from 19:30. They activate and deactivate themselves.

  • Live availability

    When you run out of octopus, the kitchen marks it 'sold out' with one tap and it disappears from the guest menu within 1 second.

  • Combos and set menus

    Starter + first + dessert + water = €25. Managed as a single item with modifiers for picked ingredients.

Ready to see the flow on your own tables?

We ship the NFC stickers pre-configured for your venue. You stick them on the tables, log into the dashboard, you're live.

Start the trial
QR + NFC ordering — Italy On Demand — Italy On Demand