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All case studiesTrattoria · 35 seats

From Excel to Ordina in three weeks

A 35-seat Tuscan trattoria ran on paper for years. In 21 days we digitised it without taking away its soul.

Client: Trattoria del Borgo, San Gimignano (Tuscany), 35 seats, indoor + courtyard

The owner changed the menu every week — the season decides what goes into the kitchen. But printing it cost time and money, phone bookings got lost on Saturday nights, and nobody really knew how profitable the dishes were. "We've always done it this way." Result: shrinking margins for two years with no clear cause.

The solution

  1. 01

    Menu builder with QR and NFC tags

    Guests scan or tap the table, see the up-to-date weekly menu. The owner edits it in 3 minutes from the dashboard.

  2. 02

    Online booking + staff phone confirmation

    Public form, staff phones the guest to confirm. A real human 'yes' beats deposit-based bookings.

  3. 03

    Food cost down to the cent

    Upload supplier invoices, set ingredient grams, see green/yellow/red status per dish. No more 'by eye'.

Tech stack

  • Ordina SaaS Pro
  • Stripe Connect
  • Cassa in Cloud (POS esistente)
  • NFC tags 35×
  • Resend EU

Results

  • 92%
    online bookings (vs 0% before)
  • −45%
    average bill-close time
  • 3
    loss-making dishes found and removed

We'd "always done it this way", but Ordina showed us how much we were losing on dishes we thought made money.

— Marco, owner

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Illustrative example — simulated results based on realistic scenarios and the technical capabilities of our stack. Real cases coming autumn 2026 with our first pilot clients.

From Excel to Ordina in three weeks — Italy On Demand — Italy On Demand